Turndown service

In the hospitality industry, turndown service refers to the practice of staff entering a guest's room and "turning down" the bed linen of the bed in the room, preparing the bed for use.[1] An item of confectionery such as a chocolate[2] or a mint[3] is typically left on top of a pillow in the bed that has been turned down.

Some hotels have more elaborate turndown services, such as bed-time stories for children and cocktails served to couples.[4]

References

  1. Shallcross, Juliana (July 8, 2011), Our Set List for the Ultimate Hotel Turndown Service, retrieved 1 Jan 2014
  2. Sukel, Kayt (July 13, 2006). "Mozart played on kazoos? Welcome to Salzburg!". The Christian Science Monitor. Christian Science Publishing Society. Retrieved 7 May 2013.
  3. Lewis Grizzard (June 11, 1988). "'Voice' Of Motel 6 Believable". The Press-Courier. Thomson Newspapers. Retrieved 7 May 2013.
  4. Mack, Lauren (December 18, 2012). "7 Hotels With Extraordinary Nightly Turndown Services". The Huffington Post. Retrieved 7 May 2013.
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