Avaya 1100 series IP phones

The 1100 series IP phones is a series of 6 different desktop IP clients manufactured by Avaya for Unified communications which can operate on the SIP or UNIStim protocols.[1] The SIP Firmware supports presence selection and notification along with secure instant messaging.

History

The 1100 series of phones was originally manufactured in 2008 as an evolution of the IP Phone 2004 series of phones from Nortel. As such it began as a UNIStim only phone which meant that the phone was primarily supported with only Nortel manufactured voice PBX systems.

In 2009 a firmware upgrade was made available to allow the phone to function on the SIP protocol. This meant that the phone could now be used with a wide variety of PBX systems including those produced by Nortel, Avaya and even open source PBX systems such as Asterisk (PBX).

In 2010 a VPN client was added to the firmware as of release 0623C7F.[2] This means that it is very easy to send the phone to a remote worker location with a typical Cable Modem or DSL Internet Connection and the phone will use the VPN capability to securely establish an IP Tunnel back to the corporate network and extend a standard voice telephone extension to any location on the Internet. Other users in the global corporation can dial the user's extension and the phone will ring.

Models

1110

Avaya IP Phone 1110

The 1110 supports a single telephone line and is used for lobby and conference center locations, with a fully backlit monochrome display of 143 x 32 pixels. This phone has a two port 10/100 Ethernet switch.

1120E

This phone is a 4 line phone with gigabit Ethernet ports, and a 240 x 160 pixel display. This device has a USB port and Bluetooth ability but in contrast its sister the 1120SA does not have these functioning USB or Bluetooth for security reasons.

1120SA

1120SA IP phone

The 1120SA is a special use phone which is certified for use by Sensitive Compartmented Information Facilities (SCIF) users, without an external device.[3][4]

The National Telecommunications Security Working Group (NTSWG) has approved the Avaya IP Phone 1120SA for deployment under the Director of Central Intelligence Directive (DCID 6/9), for VoIP and VoSIP (TSG-6 Type-acceptance CNSS Class-A and Class-B Certified).[5][6][7]

Unique Security Features

The major security functions are:

1140E

Avaya IP Phone 1140E

1150E

Avaya IP Phone 1150E

This phone can support up to 12 phone lines and 12 programmable soft keys, and seven additional fixed keys for agents (In-Calls, Not Ready, Make Set Busy, Supervisor, Supervisor Listen/Talk, Emergency and Activity). This IP ACD and contact center phone with a 240 x 160 pixel display, integrates two gigabit Ethernet ports. It also integrates Bluetooth and USB, to support wired and wireless mouse, keyboard, card readers, headsets, and flash memory drive devices.[8]

1165E

Avaya IP Phone 1165E

The phone can support up to sixteen lines through the UNIStim or Session Initiation Protocol (SIP) protocols. The display is a color QVGA resolution (320 x 240 pixels) LCD display, with the option to have multiple themes, back ground images, or digital pictures. For additional security and privacy all traffic is encrypted, for both voice and signaling. The integrated Bluetooth and USB ports support wired and wireless mouse, keyboard, card readers, headsets, and flash memory drive devices. The phone has two gigabit Ethernet switch ports, and is powered through an IEEE 802.3af PoE device or can use a local power adapter.

Unique Features

1100 Expansion Module

11xx KEM Module
1150E KEM Attendant Console

Is an expansion module that may be installed on the 1120E, 1140E, or the 1150E phones. It extends the phones ability to support 18 telephone lines and has 18 programmable feature keys.

Additional Information

Summary of Supported Protocols

PBX / Platform Compatibility

See also

References

  1. "Avaya 1120e/1140e/1150e IP Phone SSH Access".
  2. McNamara, Michael (June 17, 2010). "Avaya 1120e/1140e/1150e IP Phone SSH Access". Archived from the original on 2011-10-07.
  3. "Official News". Nortel. Archived from the original on 14 July 2011. Retrieved 5 February 2010.
  4. "Nortel TSG-6 Certified Secure IP Phone 1120SA". Retrieved 4 July 2014.
  5. "TSG-Certified Secure IP Phones". Avaya. Archived from the original on 15 September 2011. Retrieved 23 July 2011.
  6. "TYPE-ACCEPTANCE PROGRAM FOR VOICE OVER INTERNET PROTOCOL (VoIP) TELEPHONES" (PDF). Committee on National Security Systems. December 2007. Retrieved March 2011. Check date values in: |access-date= (help)
  7. "Issuance of CNSS Letters of Approval and Serial Numbers" (PDF). Committee on National Security Systems. 6 November 2009. Retrieved March 2011. Check date values in: |access-date= (help)
  8. "Plantronics Wireless Headset System Awarded Nortel Compatible Product Designation.". PR Newswire. February 5, 2007.   via HighBeam (subscription required)

Further reading

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